The UK's parking-penalty specialists

Dear Sir or Madam,

I write to formally appeal Parking Charge Notice AB12345678, issued on 15 April 2026 at Westfield Shopping Centre, London W12. I submit that this charge has been issued in error and request that it be cancelled for the following reasons.

Ground 1 — Inadequate Signage (BPA Code of Practice, para 17.3)

The British Parking Association Code of Practice (January 2024), paragraph 17.3, requires that signage must be "prominently displayed at each entrance to the car park and at regular intervals throughout." I attended the site on 18 April 2026 and observed that the signage at the north vehicle entrance was substantially obscured by overgrown foliage, rendering the terms and conditions not reasonably visible to motorists entering from that direction. I attach photographic evidence of the obscured signage taken on 18 April 2026.

In ParkingEye Ltd v Beavis [2015] UKSC 67, the Supreme Court held that parking charges are enforceable as contractual terms only where the terms are clearly and prominently communicated to the motorist at the point of entry. Where signage is inadequate, no binding contract is formed and the charge cannot stand.

Ground 2 — Non-compliance with POFA 2012, Schedule 4

The Protection of Freedoms Act 2012, Schedule 4, paragraph 3, imposes strict requirements on the Notice to Keeper. In this case, the Notice to Keeper was dated 28 April 2026, which falls outside the 14-day statutory window prescribed by paragraph 3(2)(a). A late Notice to Keeper extinguishes the operator's right to recover the charge from the registered keeper, and this ground alone is sufficient to require cancellation of the charge.