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What to Do When a Parking Company Threatens Court

By GetRighted Legal Research TeamLast updated July 2026

Summary

A Letter Before Action (LBA) from a parking operator or debt collector is serious but manageable. It means the operator is considering filing a County Court claim. Under the Pre-Action Protocol for Debt Claims, they must send this letter and give you 30 days to respond before issuing proceedings. Most operators send LBAs as a pressure tactic — only a minority actually file claims. ParkingEye files the most claims of any operator. If you have genuine defence grounds (POFA non-compliance, signage, grace period), respond to the LBA setting out your defence. If the claim is filed, you have 14 days to acknowledge and 28 days to file a defence.

What a Letter Before Action means

An LBA is a formal pre-court letter required by the Civil Procedure Rules. The operator must set out the amount claimed, the basis of the claim, and give you 30 days to respond. It is not a court summons — no court is involved yet. However, ignoring it means the operator can file a claim with evidence that they tried to resolve it.

What happens next

The escalation path:

  1. 1LBA received → 30 days to respond
  2. 2If you respond with a defence → many operators drop or settle
  3. 3If no resolution → operator files County Court claim (N1 form)
  4. 4You receive claim form → 14 days to acknowledge, 28 days to file defence
  5. 5If you file a defence → case proceeds to Small Claims Track hearing
  6. 6If you ignore the claim → default CCJ entered against you

How to respond to an LBA

Steps:

  • Do not ignore it — always respond in writing within 30 days
  • State your defence grounds clearly (POFA, signage, etc.)
  • Request evidence: the operator's ANPR data, signage photos, landowner contract
  • Keep copies of everything
  • Consider Citizens Advice or a parking forum for guidance

Do not panic — most claims are never filed

The LBA is designed to pressure payment. Many operators and debt collectors send LBAs routinely but rarely follow through. However, ParkingEye and UKPC do file claims. Take it seriously, respond properly, but do not pay out of fear if you have a genuine defence.

Court claim rates

ParkingEye files more County Court claims than any other private parking operator. However, the majority of LBAs sent across the industry do not result in actual court proceedings. Source: parking forum data and Parliamentary questions on parking enforcement.

Sources

  1. Civil Procedure Rules — Pre-Action Protocol for Debt Claims
  2. POFA 2012, Schedule 4
  3. Limitation Act 1980

Frequently Asked Questions

Will a parking LBA affect my credit score?
No. An LBA has no effect on your credit score. Only a County Court Judgment (CCJ) — which requires the claim to be filed and won — appears on your credit file.
Should I pay to make it go away?
Only if you have no viable defence. If you have grounds (late NtK, bad signage, grace period breach), respond to the LBA with your defence. Many claims are dropped once a defence is presented.
What if I already paid but received an LBA?
If you paid the charge, provide proof of payment (bank statement, confirmation email). The LBA may have been sent in error or by a debt collector not aware of the payment.

Related

  • pofa-non-compliance
  • inadequate-signage
  • late-notice

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